Returns & Exchanges

At Primal Queen, we want you to feel as powerful as you look, which is why we offer a 30-day return window for all unworn and unwashed items. If your selection doesn't fit your royal standards, we are happy to provide a full refund or exchange to ensure your wardrobe is nothing short of perfection.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; make sure to keep your tracking receipt for peace of mind.

• 4.
  Receive Your Refund

  After our quality team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.